Business Broadband Installation Guide.

G.Network offers full fibre connectivity to provide your business with gigafast, reliable, and secure broadband. Here’s a simple guide to help you through our installation process, ensuring a smooth transition to our state-of-the-art network.

1. Getting Prepared

Permissions

We'll help determine if a wayleave agreement is needed for your installation. We can work with your landlord/building owner to obtain the permissions needed, ensuring a smooth installation from start to finish.

Internal Access

We’ll help identify which floors and areas our technicians need to access. Coordination with your building management is crucial to ensure smooth access and minimal disruption.

Site Survey

We conduct a comprehensive building survey. Within 48 hours, you'll receive a detailed PDF report outlining the necessary work, ensuring you are well-informed and prepared.

2. Installation

Bespoke Installation

Our planning team will develop a comprehensive fibre plan tailored to your site. This may involve various works, such as carriageway/footway works, mini civils (minor construction), street works, and backbone works. We will explain these terms and their implications for your specific installation.

Installation Timeline

We will outline a detailed timeline for the installation process and work closely with your building management to ensure everything goes smoothly.

3. Activation and Support

Activation

Typically, services are activated shortly after the physical installation is complete, ensuring minimal downtime and a seamless transition to our network.

Ongoing Support

From the initial installation to ongoing maintenance, G.Network provides comprehensive support to ensure your connectivity remains optimal. Our dedicated support team is always available to address any questions or issues you may have.

Why G.Network

G.Network offers full fibre broadband with gigafast speeds and reliability, ensuring smooth business operations. Our dedicated support team assists from installation to maintenance, with future-proof technology, competitive pricing, enhanced security, and a commitment to supporting local communities.

Benefits for your Business.

  • Speed

    Experience unparalleled internet speeds with our full fibre network.

  • Reliability

    Enjoy consistent and stable connections, critical for business operations.

  • Support

    Access our dedicated support team for any questions or issues.

  • Future-proof

    Our network is built to handle future technological advancements, keeping your business ahead.

Let us help you

Fill in the below form or call our London based experts on 0800 033 4003

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Common Terms Explained

There are a few technical terms you might hear during the installation process. Here are the most common terms and what they mean:

Wayleave

A legal agreement between a landowner or tenant and a telecoms provider, granting permission to install and maintain network equipment on private property. We’ll need one to connect your business.

Carriageway/Footway Works

Construction activities required to lay fibre cables along roads and pavements.

Mini Civils

Minor construction work needed to install infrastructure, such as digging small trenches and managing traffic.

Street Works

Any construction or maintenance work carried out on streets, including laying fibre cables.

Backbone Works

The main network routes that connect different areas or buildings, forming the core of our fibre network.

PIA (Physical Infrastructure Access)

The process of using existing infrastructure (like ducts and poles) to lay new fibre cables, reducing the need for new construction.