We're already in your building.
Our gigabit fibre is already right outside your door. This means we can get you connected quickly and easily, without the fuss or long wait times. G.Network is London’s leading full-fibre, gigabit broadband provider, dedicated to installing brand new, fiber optic connections directly to residents across London.
Ready to go?
Choose your tariff
Find the right speed and contract length for you, your family and your home.
Prioritized connection
We don’t wait around. All we need to do is get an engineer scheduled to bring our fibre into your home and activate your service.
Happy days
Our range of full fibre tariffs meet even the most demanding broadband needs and with our London-based support team you know you're in safe hands.
Black Friday Flash Sale.
Our best ever offer with £17 on all speeds and free installation this week only.
See below for offer terms and conditions.*
*Exceptions apply. Offer available for new residential customers purchasing an eligible product during the promotion period (19/02/2024 to 07/06/2024) only. Eligible customers can get up to £150 towards early termination charges payable when ending their existing broadband agreement before the end of their minimum term. Please see the full terms (including the list of all eligible products) under Important Bits below.
Benefits.
Great value tariffs
Our 1Gb broadband starts at just £32 per month and we promise to not raise your prices within the minimum contract term.
13 x faster speeds
Because there’s no copper anywhere in our network, we're up to 13x faster than the UK's average download speed.
London-based support
We’re based here in London, so if you ever need help, we will always be close by.
Our guide to choosing your Home Broadband.
What is the installation process?
Fantastic news! Our gigabit fibre is right outside your door. Once your order is placed all we need to do is get an engineer scheduled to bring our fibre into your building and activate your service.
One of our Connections Advisors will give you a call to let you know what the next steps are.
The installation process is straightforward and will involve drilling a small hole to bring the fibre cable into your home and connecting our router next to the nearest socket. Here’s a simple installation guide so you (and your landlord if you have one) know what to expect. We’ll then get you up and running, clear up and be on our way.
How do I choose the best package for me?
There are many different things to consider when trying to choose the correct broadband package for your home. The most important things to keep in mind are the speed, usage and the cost of the package.
As a general rule we’d recommend:
- 0-30mb (1-2 per household)
- 30-60mb (3+ users per household)
- 60-100mb (serious streaming household)
- 100mb or higher (working with large files and downloads)
What’s the difference between fibre and full fibre?
Standard ‘Fibre’, or ‘fibre-to-cabinet’ broadband, describes a connection where the fibre cables only go as far as the nearest street cabinet. The final part from the cabinet to your home uses older telephone network copper cables which are slow and inefficient. The further your house is from the cabinet, the slower it gets.
‘Full Fibre’, or ‘fibre-to-home’ broadband, only uses the fibre optic cables, which are more efficient than slower copper cables. There is no copper anywhere in our network - resulting in speeds of up to 1GB, which is up to 13x faster than the UK’s average download speed.
Important Bits.
13x faster than UK's average download speed
13x faster than UK's average download speed based on G.Networks Gigafast product with up to 900 Mb download speed vs 69.4 Mb UK average. Source: 2023 Ofcom UK Home broadband performance data.
* Buyout Offer terms and conditions
Buyout Payment Offer
These Terms and Conditions (“Terms”) govern this Buyout Payment Offer.
“Definitions”
1. Eligible Products are:
a) Residential Superfast 150Mb on a 24-month minimum term
b) Residential Ultrafast 300Mb on a 24-month minimum term
c) Residential Gigafast 1G on a 24-month minimum term
d) Residential Gigafast Extra 1G on a 24-month minimum term
2) Promotion Period is 19th February 2024 to 17th May 2024
“The Offer”
1. New residential customers who purchase an Eligible Product during the Promotion Period can get up to £150 towards any early termination charges payable when ending their existing broadband agreement before the end of their minimum term.
“Eligibility Criteria”
2. To be eligible to submit a claim you must:
a. have an existing agreement with another service provider for broadband services and still be within your minimum term;
b. been charged an early termination charge by your existing provider for ending your agreement with them before the expiry of the minimum term;
c. Register for the Buyout offer within 14 days of completing your order and before your G.Network service is activated.
d. Submit your claim and provide a copy of your final bill via the Buyout Offer Portal within 45 days of your G.Network service being activated.
e. Have a G.Network service that is activated by 17th August 2024. Claims submitted after this deadline will not be valid and G.Network will be under no obligation to pay you a Buyout Payment. Any Buyout Payment made by G.Network as a result of a claim made after the date set out above shall be made entirely at G.Network's discretion.
“How do I claim the Buyout Offer”
1. To claim, customers must register for the Buyout offer. An email, requesting customers to register for the Buyout offer will be sent after you place a G.Network broadband order. A confirmation email for successful registration will be sent. Your Buyout Payment will not be automatically processed as part of your order for the Eligible Product.
2. To validate a claim for the Buyout Offer, customers who have registered a claim will be asked to send a copy of their final bill. The final bill must:
a. clearly and distinctly show the early termination charges payable.
b. be in the same name as the name on the G.Network order
c. be for services at the same address as the G.Network order – except where the customer is moving home in which case additional proof will be requested
d. not pre-date the date your G.Network order was completed.
Where your current offering is a bundled service which includes other services such as TV, Telephone, and Mobile service then you will only be eligible for a Buyout Payment where your bundled proposition includes a broadband service.
“How much will my Buyout Payment Be?”
1. The Buyout Payment will be the lower of £150 or the actual early termination fee charged by your existing provider
2. If approved, and your service is activated with us, the Buyout Payment will be made via BACS to a UK Bank Account which must be in the same name as the G.Network account holder.
“Other important Terms”
1. We recommend that you do not cancel your agreement with your existing provider until your service is active with us.
2. The 3-month satisfaction guarantee does not apply to this offer.
3. Customers must have an active Direct Debit set up with G.Network
4. This offer cannot be used in conjunction with any other offer, additional discounts, offers and promotions.
5. G.Network reserves the right to withdraw the Buyout Offer at any time
6. These terms and conditions shall be governed by English law and the English courts shall have exclusive jurisdiction.
7. Your personal data will be processed in accordance with G.Network’s privacy policy.
‘’When will I get my gift?’’
Once you have made a successful claim, your details will be provided to MLP for the fulfilment of the cashback. MLP will contact you via email to the email address associated with your G.Network account to request your bank account details.
Your cashback payment can only be made to the person named on your G.Network account.
You will have 30 days from the date on your email to enter your bank account details.
When you have provided your bank account details, your payment will be made within 10 working days and you will be notified via email once it has been sent. Your payment will arrive in your account within 3-5 working days from this date.
PROMOTER: G.Network Communications Limited Registration Number 10057745, registered office 69 Wilson Street, London, EC2A 2BB
This campaign is fulfilled and managed by The Marketing Lounge Partnership (MLP), The Cowshed, Walnut Tree Farm, Lower Stretton, Cheshire WA4 4PG.
** Gigafast Extra bundle eligibility
Gigafast Extra bundle includes Gigafast Full Fibre broadband, 1 Fixed IP address and Full-On WiFi. Full-On WiFi is available to customers in areas with Nokia OLT/ ONT. Where Full-On WiFi is not available in your area today we will send Full-On WiFi beacons once your migration to Nokia is complete.
^G.Network's Market Beating Price
G.Network's Market Beating Price tracks the prices of major providers (as defined by Ofcom) to provide you with better-than-market average prices, which are independently verified by FDM. Terms and conditions apply.