Facewatch & Gordon's Wine Bar
Two businesses, one broadband provider.
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The Challenge
Though totally different businesses, the two share founders and a location, so the team needed broadband that would suit the needs of both. Before G.Network arrived, full fibre broadband was not an option for businesses in the West End. Facewatch and Gordon’s both struggled with a slow, unreliable connection that was preventing them from doing business.
“Being a tech company, Facewatch relies on good broadband, especially because most of our systems are cloud-based. And the real pain point we had at Gordon’s was the tills system, as payments rely on a solid internet connection. Our previous connection was getting in the way of running both businesses. When we saw G.Network digging the streets, we jumped at the chance to get better broadband.”
G.Network has undoubtedly set a new standard for broadband reliability, and we are incredibly pleased with the positive changes it has brought to our organisation. We wholeheartedly recommend G.Network to any business seeking to elevate their connectivity and productivity to unprecedented levels.
The Solution
They connected to G.Network Premium Full Fibre at the beginning of 2020 and since then, despite the pandemic, Facewatch has grown hugely. They now have hundreds of customers across hundreds of sites and with that comes a whole lot of data.
“We need to be able to securely access our cutting-edge equipment including camera tuning and this is done over VPN from cloud management systems, so it relies on good broadband. Security is vital to us as we are the only fully GDPR compliant provider of facial recognition in the UK. In addition like most companies we work from home as well as office so being able to run virtual meetings is really important. We all know the frustration of buffering and dropouts by now!”
Facewatch and Gordon’s have been G.Network customers for 2 and a half years now, and Premium Full Fibre has been a great choice for both businesses.
The Result
Our quest for a solution led us to an extraordinary partnership with G.Network. In just under two years of working together, G.Network has proven to be the answer to our reliability woes. Their unwavering commitment to customer satisfaction and the strength of their broadband services have had a profound impact on our operations.
The dependability of G.Network’s broadband service has transformed the way we work. The interruptions and downtime that used to plague us have become a thing of the past, thanks to the superior reliability offered by G.Network. Our productivity has skyrocketed, and we are confident that our business operations have been significantly improved.
